SUPPORT

Check the FAQs below for support you might need.

Still have questions?

Email us at
[email protected]

The HEF training app is suited for anyone who’s just starting out to the seasoned gym rat who just wants to switch it up and add some variety to their routine.

Also, if you have any injuries, health concerns or you are pregnant/recently had a baby, please contact a medical practitioner for advice before starting any of the workouts.

In HEF Training App, includes HIIT, strength, conditioning, core workouts, bodyweight flow, recovery stretches, meal prep, recipes, and exclusive content such as motivational talks and the Get Peeled Podcast and more. Get access to multiple collections of follow-along workouts and programs; We sweat with you each step of the way.

If you first signed up on the website, then you will need to cancel your subscription by emailing us at [email protected]

If you signed up via an in-app purchase, then all in-app subscriptions are managed by Apple, Google, and Roku.

To cancel your in-app subscriptions please follow the instructions for your device below:

Apple
Tap here via your iPhone/iPad

Android
Tap here via your Android/Tablet

Roku
To cancel your Roku subscriptions then please follow the instructions below
https://support.roku.com/article/208756478-how-do-i-manage-or-cancel-a-subscription

All you need to do is create an account by entering your details and accept the terms of service and privacy policy agreement.

Your Free Trial will then automatically begin and you will be able to enjoy everything the app has to offer! (does not include in-app purchases)

 

Yes. Simply download the app from the App Store for that device, and log in using your account. Vise Versa.

In my app you can use the search function to look up exercises and view a demonstration and a detailed instructional video so you can nail your form. If you can’t find an exercise you can always email me and I’ll get back to you ASAP to help you keep crushing it.

Nope! You are not charged simply by downloading the app.

You are free to navigate and explore the app to get a feel of the content within, and you are also able to watch any preview videos that are available.

Just like it says, you have a free trial period to view and interact with my content.

Once you’ve created your account, the Free Trial will start automatically, and you will be able to access all the parts of the app that are included within the Free Trial.

Please note that not all content may be included as part of the Free Trial.

The great news is you are only charged once your Free Trial has finished! Once it’s finished, you will automatically be charged for the first subscription period.

To stop the subscription from automatically billing, you must cancel your subscription before the last day of the Free Trial.

 

If you signed up via the website, please contact [email protected] to inquire about a refund.

All in-app subscriptions and purchases are managed by Apple for iOS and Google for Android. If you would like a refund for any reason, then you will need to contact them on the links below.

Apple: Here
Google: Here
Roku: Here

CLICK HERE to reset your password.

Get Hannah Eden Fitness updates + exclusive drops straight to your inbox!

© 2023 Hannah Eden Fitness, LLC | Privacy Policy | Terms & Conditions | Secure Shopping with 100% Industry Standard SSL

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.